Forty Dept.

A little help.

The wallet display stays at 0.0 FORTY while disconnected. Connect wallet is coming soon. Open Practice balance to see your separate simulated FORTY; you can play directly without connecting a wallet.

For Ember Mines help, email support@fortydept.com. We aim to reply within two business days. Replies may be assisted by AI.

Connection interrupted?

Return in the same browser and choose Check board before another action. This reads your saved board and practice balance without opening a tile, collecting or starting again. If a response is unclear, actions stay unavailable until a successful check. Do not clear the game cookie.

Pictures did not load?

Retry pictures before a new round. An already accepted board can still be checked or finished using numbered tiles and the SAFE or MINE labels. No pictures are needed to read the text history.

What should I include?

The game name, device, browser, what happened and a visible round reference from Recent rounds. Screenshots are optional. Do not include cookies, passwords, keys, financial information or browser storage.

Why did one safe tile only return my original FORTY?

Returns include the FORTY played and are rounded down to whole units. For example, 10 FORTY after one safe tile returns 10, net 0. The displayed amount is only collected when you choose Collect FORTY; a later mine returns zero. See the full table and formula.

Ended new rounds?

New starts stay blocked for that browser session, even after a reload. You can still finish an already accepted board, collect after a safe tile, or read completed results. Ending new rounds does not erase history or refill practice units. View board and Review next round only move your view and keyboard focus.